.Five9 (FIVN) has been actually awarded the 2024 Aragon Study Development Award for Artificial Intelligence Get in touch with Centers and called a Leader in two Aragon Research study Planet rumors: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The provider was recognized as one of the most strategic supplier in the AI Representative Platforms report.At the center of Five9’s technology is their vision for The brand-new CX, where AI Agents as well as AI-empowered Person Representatives team up to provide hyper-personalized client adventures. The company recently launched brand-new advancements including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of technology in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Investigation World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Agents AI et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise named a Forerunner in The Aragon Investigation Planet for AI Representative Platforms in the ICC, 2025 as well as Aragon Investigation World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has been actually called a victor of the 2024 Aragon Study Innovation Honor for AI Get In Touch With Centers. Also, Five9 has been named a Forerunner in 2 Aragon Study World reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. This acknowledgment from Aragon Investigation emphasizes Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 document openings Five9 as the absolute most
calculated supplier measured in
the file, recognizing Five9 s important eyesight for AI-driven development in CX. At the center of this advancement is Five9’s concept for The brand new CX where Artificial Intelligence Agents and also AI-empowered Human Brokers collaborate to deliver hyper-personalized, uncomplicated customer experiences. Through encouraging businesses to deliver transformative consumer communications while minimizing prices as well as enhancing productivity, Five9 is actually setting brand new standards for AI-powered options in the connect with facility industry.
AI is foundational for producing remarkable consumer adventures, as well as our team are actually recognized to become identified through AragonInvestigation as ingenious for our initiatives to move the intelligent contact center ahead, stated Jonathan Rosenberg, Principal Modern Technology Policeman and also Director of Artificial Intelligence, Five9. Our concentration has actually been actually, and also are going to continue to be actually, aiding businesses supply those expertises with easy-to-use resources as well as capacities. Along with each brand new innovation, our experts take a progression for each Five9 and also for the field all at once.
The Aragon Study Development award identifies service providers leveraging lofty use modern technology to not only conform as markets modify, however to definitely disrupt as well as inform how their markets will grow. Five9 was actually officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards service.Five9’s devotion to technology, especially its own vision for blending AI Agents as well as AI-empowered Person Representatives, is specifying a brand-new criterion for how companies may supply hyper-personalized as well as smooth customer knowledge, stated Jim Lundy, Owner, CEO and Lead Professional, Aragon Analysis. This award and file identification improves Five9’s commitment to supplying AI advancements for CX.
Earlier this year, the business launched new improvements, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that improve the way companies move toward CX, driving much better end results for each consumers and brokers. About Five9. The Five9 Smart CX System, powered by Five9 Genius AI, provides an extensive rooms of solutions to electrical power AI-elevated client adventures that provide better business results and Bring Joy to CX.
Our merged cloud-native offering enables hyper-personalized client adventures and also more enabled staff members, making every customer interaction much more hooked up, simple, as well as private. Relied on through 2,500 +clients and 1,400+ companions around the globe, Five9 brings together the energy of AI, our system, and our people to drive AI-elevated CX.For more information, see www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Civil rights Reserved.
The identity of an Aragon Investigation honor victor is not an endorsement by Aragon Analysis of any kind of vendor, product, or even service. Perspective source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant awards did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Investigation Development Honor for Artificial Intelligence Call Centers and was named an Innovator in pair of Aragon Study Planet files: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What brand new AI products did Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Brokers to enhance client expertise monitoring.Exactly how performs Five9’s( FIVN )NEW CX vision impact customer care? Five9’s brand new CX eyesight combines artificial intelligence Agents with AI-empowered Human Brokers to supply hyper-personalized, uncomplicated consumerexperiences while minimizing costs and enhancing effectiveness.
What was Five9’s( FIVN) calculated job in the Aragon Investigation World 2025 record? Five9was positioned as the most important seller in the artificial intelligence Broker Platforms in the ICC, 2025 record, realizing their calculated sight for AI-driven advancement in CX. When performed Five9( FIVN) receive the AragonInvestigation Advancement
Award
?
Five9 was formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.